Contact the following people if you find an error in your billing statement.
Note: Rent is due on the 1st of the month. Tuition is due on the 15th of August, October, January, and April. Payments after those dates have a $5.00 late fee. Financial Plans may be offered to Christine Mulka or Philip Vanden Berge before funds are due.
|Error Type||Who to see for correction of error|
|Tuition Charge or Credit||Joan Beelen, Registrar|
|Add or Drop of a class||Joan Beelen, Registrar|
|Rent is missing or wrong amount||Tim Bruinsma, KSC Properties
|Scholarship not on account||Jennifer Settergren, Financial Aid
(For ISSF see Don Van Hook X78681)
|Scholarship for wrong amount||Jennifer Settergren, Assistant to Financial Aid Director|
|Financial assistance needed||Jennifer Settergren, Assistant to Financial Aid Director|
|Library Fine||First - Don VanHook, Chief Accountant then Marilyn Gravengoed, Library|
|Parking Ticket||Campus Safety|
|Tuition Charge at College||If you qualify for a lower tuition rate, first see Joan Beelen, then take her letter with you to the College Financial Services Office. Otherwise, go directly to the College Financial Services Office in Spoelhof|
|Payment missing or wrong amount||Don Van Hook, Chief Accountant|
|Late fee in error||Christine Mulka, Controller or Don Van Hook, Chief Accountant|