Contact the following people if you find an error in your billing statement.
Note: Rent is due on the 1st of the month. Tuition is due on the 15th of August, October, January, and April. Payments after those dates have a $5.00 late fee. Financial Plans may be offered to Christine Mulka or Philip Vanden Berge before funds are due.
| Error Type | Who to see for correction of error |
| Tuition Charge or Credit | Joan Beelen, Registrar |
| Add or Drop of a class | Joan Beelen, Registrar |
| Rent is missing or wrong amount | Tim Bruinsma, KSC Properties 1-888-446-3359 |
| Scholarship not on account | Jennifer Settergren, Financial Aid (For ISSF see Don Van Hook X78681) |
| Scholarship for wrong amount | Jennifer Settergren, Assistant to Financial Aid Director |
| Financial assistance needed | Jennifer Settergren, Assistant to Financial Aid Director |
| Library Fine | First - Don VanHook, Chief Accountant then Marilyn Gravengoed, Library |
| Parking Ticket | Campus Safety |
| Tuition Charge at College | If you qualify for a lower tuition rate, first see Joan Beelen, then take her letter with you to the College Financial Services Office. Otherwise, go directly to the College Financial Services Office in Spoelhof |
| Payment missing or wrong amount | Don Van Hook, Chief Accountant |
| Late fee in error | Christine Mulka, Controller or Don Van Hook, Chief Accountant |